Contact Us
Address
Waterfield House Surgery
Waterfield House
186 Henwood Green Road
Pembury
Tunbridge Wells
Kent
TN2 4LR
Accessibility
- All clinical rooms are ground floor
- Wheelchair/Mobility Scooter accessible
- Hearing Loop available
See our disability access policy
Parking
- There is a small car park with 10 spaces and disabled space.
Out of Hours
Enhanced Access
Opening Times
Evenings/Weekends
You can now see a GP or other healthcare professional during:
- weekday evenings between 6.30pm and 8pm
- Saturdays and Sundays/Bank Holidays
These appointments offered could be:
- At your registered practice
- At another local GP practices
- At another local NHS service - such as a General Practice Hub
What type of appointments will be available?
Evening appointments between 6.30pm to 8pm Monday to Friday will be offered by a practice in your local area. These appointments will be offered by a range of clinical professionals.
On Saturdays, a clinical professional will be available between 9am to 12.30pm at a practice in your local area (times may vary).
On Sundays and Bank Holidays a GP will be available between 9am to 12.30pm at a hub in Tonbridge, Sevenoaks, Tunbridge Wells or Maidstone.
Who can book these appointments?
Enhanced Access appointments are available for all patients in West Kent, regardless of where they are located. This means that patients can be seen by a clinical professional 7 days a week, 52 weeks of the year. It will be unlikely that you will be seen by your normal GP and it is likely that you will have to go to a different surgery to your registered practice for these appointments.
How can I book an appointment?
In order to book these appointments, you contact your surgery reception staff as normal. You will not be able to phone the reception staff on Saturdays, Sundays / Bank Holidays or between 6.30pm to 8am Monday to Friday.
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself - for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it's not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
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