COVID-19 Vaccination Information

Please help protect yourself, friends and loved ones by getting vaccinated.

Have you got questions, concerns or worries about vaccination?

Please call 0330 320 4444 or email They will be able to answer your questions, provide specific information around different health conditions, support on how & where to get your vaccine, provide information in other languages. This service is provided by Involve Kent on behalf of Kent and Medway CCG. They are friendly, impartial and non-judgemental.

You will be contacted when you can have the vaccine

You do not need to contact the surgery until you receive a letter, text or phone call about getting the Covid-19 vaccine.

Our phone lines are very busy; please help us to keep phone lines open for people needing to make appointments for other health matters.

Who will get the vaccine first?

You will be invited based on the national priority list. Please be patient and wait to be contacted about when the vaccine is available for you. You can read about the prioritisation at here.

Which priority group are we currently inviting?

We are no longer inviting any cohorts. If you are eligible and not have not been vaccinated with the first dose, please contact the National Booking System or call 119. Please do not call the surgery.

How do we prioritise who is invited first from people in each priority group?

The list is generated based on our internal patient id and staff follow thorugh this list when contacting patients.

How are we contacting people to invite them for a vaccine?

We will be contacting our own patients via phone call. Occassionally patients might receive a call from the vaccination clinic in case if there are left over doses that needs administration at a short notice. 

If I cannot attend an appointment what should I do?

If you have received and accepted an invitation for a Covid-19 vaccine we would strongly encourage you to prioritise coming to the appointment. If for unavoidable reasons you cannot make it please call 01892825488 to cancel so that we can invite someone else.

Is there transport available for getting to the vaccine clinic?

We would ask that anyone who does not have their own transport tries to arrange a lift with a friend or relative. If that is not possible.

The vaccination clinic is accesible for wheelchair users.

Frequently Asked Questions

Clinical Commisioning Group answers some of the questions here.

Second doses: Frequently asked questions - This cover location, interval, consent, data and supply.

Vaccination and international travel information

The government’s website has been updated with details on the vaccination requirement before travelling internationally.

Countries will decide whether they require proof of Covid vaccination for entry, and it is the traveller’s responsibility to check individual requirements. If needed, people in England who have both vaccine doses will be able to demonstrate their Covid vaccination status via the NHS App from 17 May.

Those without access to the app can request a letter from the NHS proving their vaccination status by calling 119. Patients should only call 119 if they have had their second dose more than five working days beforehand. It may take seven working days for the letter to arrive. For more information click here.

Do not contact the GP surgery about your COVID-19 vaccination status. GPs cannot provide letters showing your COVID-19 vaccination status.

Patient safety - Covid Cons

In the UK, coronavirus vaccines will only be available via the National Health Services of England, Northern Ireland, Wales and Scotland. You can be contacted by the NHS, your employer, a GP surgery or pharmacy local to you, to receive your vaccine. Remember, the vaccine is free of charge. At no point will you be asked to pay.

  • The NHS will never ask you for your bank account or card details.
  • The NHS will never ask you for your PIN or banking password.
  • The NHS will never arrive unannounced at your home to administer the vaccine.
  • The NHS will never ask you to prove your identity by sending copies of personal documents such as your passport, driving licence, bills or pay slips.

If you receive a call you believe to be fraudulent, hang up. If you are suspicious about an email you have received, forward it to Suspicious text messages should be forwarded to the number 7726 which is free of charge.

If you believe you are the victim of a fraud, please report this to Action Fraud as soon as possible by calling 0300 123 2040 or visiting

For more details on the article please click here.

The BBC Asian Network has created some great content on vaccines scams and made it available on social media; containing videos in Urdu, Sylheti, Punjabi, Tamil and Gujarati. You can also find these on the BBC News Website.

COVID Vaccinations administered abroad

  • If you had both or one of your vaccinations in another country it will NOT show on the NHSapp
  • We are unable to rectify this problem at practice level at present. You can make us aware of the vaccinations you have had, and we can add these to your medical record, but this will not update the NHSapp. You will need to provide us with sufficient evidence of this vaccination/s. We cannot do anything about this until further guidance is issued by the NHS vaccination service.
  • Patients are likely to be stopped from travelling if both of their vaccinations do not show on NHSapp.
  • Printed medical records, except for those requested via the 119 COVID service, will not be accepted for travel. 
  • Please note that if you had a first dose abroad and need a second dose in England will not be able to book on NBS/119, however you will be able to access a walk-in service for this. Information about walk-in Covid Vaccination sites can be found on local authority website.

Third Primary Covid-19 Dose (Not Booster)

Some individuals who are immunosuppressed due to underlying health conditions or medical treatment may not mount a full immune response to COVID-19 vaccination. At the current time, JCVI advises that a third primary dose be offered to individuals aged 12 years and over with severe immunosuppression in proximity of their first or second COVID-19 vaccine doses in the primary schedule. Please read more details over here on GOV.UK website.

If you are immunosuppresed you will receive a text from NHS and we will send you a letter. Please do get in touch if you dont receive either.

You can book your third primary dose by carrying the letter issued by us to the nearest walk-in vaccination centre.

Covid Vaccination Record

The GP surgery is no longer able to support with vaccine recording issues. The Vaccination Data Resolution Service (VDRS) aims to resolve missing or incorrect vaccination records for people vaccinated in England, Scotland or Wales who have a NHS number and are registered with a GP practice in England. If you believe you have missing or incorrect Covid-19 vaccination data, please call 119 (selecting option 1 and then 4) and ask the call agent to make a referral to the VDRS team on your behalf. The VDRS team will aim to call you back within 21 days.

More about the vaccines

Everyone will need two doses given 11 weeks apart. When you have your first vaccine you may be given a record card with details of when the next dose is due and the type of vaccine given. If you are given a record card please keep this safe and bring it to your appointment for the second dose. If you are not given a card your details will have been recorded electronically on your patient notes.

Easy read information on vaccination for people with learning disabilities

Mencap have produced this easy read information 
Consent Form for vaccination
Covid vaccine video from NHS England and NHS Improvement. This short film describes what a vaccine is, how vaccines are made, why you should get a vaccine, whether a vaccine may make you ill and how to decide whether to have a vaccine.

What if I have symptoms of Covid-19 when I get invited for the vaccines?

If you or someone in your immediate household has symptoms of the virus it is essential that you self-isolate and book a test. Your invitation for the vaccines can be re-arranged after your self-isolation.

If I’ve had Covid-19 do I need the vaccines?

The national body which has approved the vaccine have looked at this and decided that getting vaccinated is just as important for those who have already had Covid-19 as it is for those who haven’t.

Can I pay for the vaccines privately?

No, all Covid-19 vaccines are being provided free by the NHS. If you see any offers to get the vaccine privately it will be a scam and you must not contact them.

Ramadan and Covid Vaccination

Please visit British Islamic Medical association for details on vaccinations including if one could have the vaccine during Ramadan period.

Other Information on vaccines

Information leaflet on Pfizer-BioNTech Covid-19 Vaccine

Information leaflet on Oxford-AstraZeneca Covid-19 Vaccine

Frequently asked questions on the AstraZeneca COVID-19 vaccine and very rare clotting disorders - published on 15th April

Find out more on vaccination programme

For more information about the Covid-19 vaccination programme in Kent and Medway please visit

For national information about the vaccine visit

COVID-19 vaccination: guide for older adults

Updated: November 24, 2021

Published: Dec 8, 2020