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CQC Rating Good
Join the practice
Discrimination
We do not discriminate on grounds of race, gender, social class, age, religion, sexual orientation, appearance disability or medical condition, but we can refuse to accept patients if they are violent and abusive, live outside the practice area or if the practice list is officially closed.
Live within boundary area?
To be eligible to register at the practice, you must live within the practice catchment area.
Registration
If you are within our boundary and would like to join Waterfield House Surgery please register online here: https://gp-registration.nhs.uk/G82155. We will need child immunisation details for registration of child upto age 5 which can be dropped at the reception
Once registered you will be able to make appointments – please allow at least one week.
If you need an online access to your record (inclluding ordering prescription online), we will need an ID proof before we provide online access. Please bring this at the reception desk.
If you are on regular repeat medication, please bring in copy of the repeat prescription. Please note that we DO NOT issue repeat (on-going) Benzodiazepine or Z-drug prescription. If you take this type of medication and wish to register with us will be offered a gradual reduction programme. Agreement with this policy is a strict requirement for registration with the practice.
Your Named GP
The surgery provides all patients with a named GP who will have overall responsibility for the care and support that our surgery provides to them.
We need to divide our patients evenly between all of our doctors, so they can manage their workload.
We would like to reassure patients that this system does not prevent you from seeing any other GP in the practice. Your named GP will not be available at all times.
You do not need to take any further action and will be informed of your named GP in due course if you are 75 years and above. In the meantime, if you wish to be told the name of your accountable GP, please ask one of our reception staff.
Emergency & Immediately Necessary Treatment
GPs will provide all emergency and immediately necessary medical treatment regardless of your residence or visitor status.
Temporary Residents
If there is a routine appointment available at a time that is acceptable to you and you will be living in the practice area for more than 24hrs and less than 3 months, you may be registered as a temporary resident.
Charging temporary residents from overseas
We do not charge EU patients. If you are from elsewhere outside the UK we charge at the rate of £50.00 per consultation (including the cost of issuing a private prescription). In addition, you will need to pay for your medication from a pharmacy or for any tests.
Permanent Patients
If you are going to be in the practice area for more than 3 months, you may register as a permanent patient. You will need to complete a registration form and provide 2 documents showing that you are resident in the area - eg utility bills, passport, driving licence etc.
Acceptance of a patient onto a GP practice’s list of patients allows access to primary care medical services, but it does not automatically entitle an individual to receive other NHS services free of charge.
Non English Speakers
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.
Open the leaflets in one of the following languages:
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